Privacy Policy

Last Updated: 2025

Vital Outsol Private Limited (“Company”, “we”, “our”, or “us”) values your privacy. This Privacy Policy explains how OmLead, our SaaS platform, collects, uses, stores, and protects personal and business information when you access or use our services.

By using OmLead, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following categories of information:

  • Business and contact details (such as name, company name, email address)

  • Email addresses submitted for verification or outreach purposes

  • Usage data, logs, device information, and technical data related to platform access

  • Billing and account-related information where applicable

2. Purpose of Data Collection

We collect and process information for the following purposes:

  • To provide, operate, and maintain OmLead services

  • To verify email data and improve accuracy and performance

  • To ensure platform security, prevent misuse, and detect fraud

  • To manage billing, subscriptions, and customer support

  • To improve features, analytics, and user experience

3. Legal Basis for Processing

We process personal and business data based on one or more of the following legal grounds:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests, including service improvement and security

4. Data Sharing & Disclosure

We do not sell personal data.

Data may be shared only with trusted third-party service providers who assist us in operating OmLead (such as hosting, analytics, and infrastructure providers), subject to strict confidentiality and data protection obligations.

We may also disclose information where required by law or legal process.

5. Data Retention

We retain data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

6. Data Security

OmLead implements industry-standard security measures, including:

  • Encryption of data in transit and at rest

  • Secure servers and infrastructure

  • Access controls and authentication mechanisms

  • Continuous monitoring and risk mitigation practices

Despite our efforts, no system can be guaranteed to be 100% secure.

7. User Rights

Subject to applicable laws, users have the right to:

  • Request access to personal data

  • Request correction or updates to inaccurate information

  • Request deletion of personal data

Requests can be submitted by contacting us using the details provided below.

8. International Data Transfers

Your data may be processed on servers located outside India. Where such transfers occur, we ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Information

For privacy-related questions or requests, contact:

Vital Outsol Private Limited
📧 Email: privacy@omlead.com
🌐 Website: https://www.omlead.com

Cookie Policy

This Cookie Policy explains how OmLead uses cookies and similar technologies.

1. What Are Cookies?

Cookies are small text files stored on your device that help us improve user experience, remember preferences, and analyze platform usage.

2. Types of Cookies We Use

  • Essential Cookies – Required for platform functionality

  • Analytics Cookies – Help us understand usage patterns

  • Performance Cookies – Improve speed, reliability, and usability

3. Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of OmLead.

4. Consent

By continuing to use OmLead, you consent to the use of cookies as described in this policy.

Acceptable Use Policy

This policy defines permitted and prohibited uses of OmLead.

Acceptable Use

You agree to use OmLead only for lawful business purposes and in compliance with all applicable laws and regulations.

Prohibited Use

You must not:

  • Upload illegal, stolen, scraped, or purchased email lists

  • Send spam or unsolicited communications

  • Violate data protection, privacy, or anti-spam laws

  • Abuse, disrupt, or misuse the platform

Violations may result in suspension or permanent termination of access.

Refund & Cancellation Policy

Subscription fees are billed in advance according to the selected plan.

  • Refunds are provided only where required by applicable law

  • Users may cancel subscriptions at any time

  • Access to services will continue until the end of the current billing cycle

Security Policy

OmLead follows industry-standard security practices to protect customer data, including:

  • Encrypted data storage and transmission

  • Secure servers and infrastructure

  • Role-based access controls

  • Continuous monitoring and security assessments

We regularly review and improve our security controls to reduce risk and maintain platform integrity.